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Get Sublert running, then watch the next dark-social mention become a reply.

Three short sections: the setup checklist, the channels Sublert scans and how often, and the human-in-the-loop approval workflow that keeps every reply on-brand before it goes out.

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Section 1

Setup checklist

Three small steps and Sublert is listening. There’s no infrastructure to size, no rules to author — you describe what to look for and Sublert does the rest.

  1. Step 01
    Claim your brand

    Add the brand and product names you want Sublert to monitor. Aliases, acronyms and misspellings are covered so “Acme”, “acme.io”, and “getacme” all route to the same inbox.

  2. Step 02
    Add keywords

    Layer in the language your buyers use — competitor names, vertical-specific problems, “alt to X” patterns. Each keyword is its own radar beam.

  3. Step 03
    Pick the channels

    Toggle the channel mix: Reddit, Discord, YouTube comments, niche forums (PhpBB / Discourse / Flarum), and review sites. Review coverage scales automatically with your catalog.

Section 2

Source coverage — what Sublert scans, and how often.

Every channel has its own scan cadence that matches how often new mentions actually appear there. The continuous radar pulls every minute; review-site scans scale with your catalog.

8+ channel types continuously scanned

primary radar

Reddit

every ~60s

subreddit threads + comment trees

primary radar

Discord

every ~2m

server channels + flagged DMs

secondary radar

YouTube comments

every ~5m

per-video recrawl on new uploads

secondary radar

Niche forums

every ~10m

PhpBB · Discourse · Flarum · vBulletin

secondary radar

G2 · Capterra · Trustpilot

every ~15m

review volume scales with your catalog

secondary radar

Product Hunt · HN · Indie Hackers

every ~15m

launch threads + follow-on threads

Cadences are a floor, not a ceiling. High-intent threads surface the moment they appear — the timings above are how often the scanner pulls a fresh wave, not how long you’ll wait for a real mention.

Section 3

Approval workflow — human-in-the-loop, every reply.

Sublert never posts on its own. Every draft sits in the inbox until a human reviews, edits, and approves it. The loop is short, the rule is non-negotiable.

  • Drafted in real thread context, not a generic bot line
  • Human review keeps channel norms — no slipped tone
  • Approve / reject / edit in place — the in-app editor stays small
  • Rejections feed back into the next draft
  1. Stage 1automated
    Draft — A reply is drafted in the actual thread context
    Every mention in your inbox arrives with a context-aware, channel-aware draft — tuned to the sub-community’s voice, not a generic bot line.
  2. Stage 2human-in-the-loop
    Review — A human reads the thread before anything posts
    You see the full original context, your draft, and the channels’ tone side by side. Edit anything in place — the tone stays yours.
  3. Stage 3human decision
    Approve or Reject — One tap sends the reply — or skips it
    Approve to post from the connected account, or reject and Sublert learns from the rejection so the next draft is sharper.

Still stuck?

Send the team a note. We read every one.

Tell us what you tried, what you saw, and what you expected. Replies typically come back within a working day — and yes, every email gets a human reply.

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